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Privacy Policy

This Privacy Policy describes how Leadog processes, collects, and uses the personal information (including Personal Data) You provide via Leadog Website, Blog, Academy as well as the Service the Company provides. By using or accessing our Website, Blog, Academy and/or Service You accept the practices described in our Privacy Policy and agree that We will process, collect, use, and share Your information (including Personal Data) in the way described herein. All capitalized terms used but not defined herein shall have the respective meanings given to them in the Terms of Service. All definitions, such as Personal Data, processing, Data Controller, Data Processor, used in this Privacy Policy shall have the meaning as set forth by the GDPR.

1. Scope

This Privacy Policy is effective for all data processed by Leadog including the data based on which an individual can be identified (Personal Data). This Privacy Policy applies to Personal Data collected within or outside of the European Economic Area. Leadog reserves the right to revise, modify or update this Privacy Policy at any time. Your continued use of the Website, Blog, Academy and/or the Service after any of such revision, modification, or update constitutes Your acceptance of any such change.

2. Information collected by Leadog

a. Leadog may collect two types of data:
Personal Data (for example name, last name, email address, contact details), Non-personal information (such as browser type, the web page visited before or after You came to Our Website, information You search for on the Website and interactions with the Service).

b. If You wish to remain anonymous during our Website or Blog access, use Incognito mode in Your browser.
c. You may be asked to enter Your email address on the Website in order to download materials, to ask a question about the Service using an online chat installed on the Website. Please be aware that in such case the external company providing such software may have access to Your Personal Data inserted into such software.

d. You may be asked to enter Your email address on the Blog in order to download materials and subscribe to a blog newsletter sent weekly, or an email course list. Each correspondence concerning blog posts, tutorials that You receive from Us contains an unsubscribe link that allows You to withdraw Your consent for Personal Data processing for that purpose.

e. You may be asked to share your email address or other personal data to activate your access to our Academy or any other additional service provided by Leadog (for example Leadog Email Signatures).

f. When starting a Trial Subscription to our Service, You will be asked to enter your: first name, company name, and email address.

g.When subscribing to the Premium Subscription, You will be asked to provide the first name, last name, email address, company information (name, address/headquarters, registration numbers) and appropriate payment information.

h. When using the Service, both during the Trial Subscription as well as during the Premium Subscription, We will process data (including Personal Data) You provide Us with, such data as Your Prospects data including Personal Data, Your Personal Data, information concerning your API connection, credentials concerning Your email account connection to Leadog Service (including OAuth tokens). The Prospects Personal Data We process typically includes name, last name and email addresses but We will process any other data, including Personal Data, You or your Prospects upload to the Service. As a Data Controller of your Prospects Personal Data, you are fully responsible for the data (including Personal Data) You provide Us with. You also warrant that you provide Us with only the Personal Data that is legally acquired and processed by You with a legal basis as well as in line with the applicable law. We are aware of the importance of data safety that is why We will not use Personal Data for purposes other than providing the Service. We shall not share Prospects Personal Data with any third party except Our approved Sub-processors or contractors who have a need to have access to such Personal Data in order to provide and maintain the Service. Access to those Personal Data will be enabled only if necessary for maintenance or support purposes.

i. Leadog implemented all necessary technical and organizational measures to ensure that your email address used in the process of automatic mailbox warm-up shall be stored and managed in a secure manner in line with the applicable data protection laws.

3. Why Leadog collects information about you (Purpose of Personal Data processing)?

a.Leadog collects data (including Personal Data) to provide and maintain the Service, run the Website, personalize Your experience with the Service, Website, Blog, Academy, any other additional service provided by Leadog (for example Leadog Email Signatures) and promotional materials the Company distributes over a plurality of channels including social media platforms and Google AdWords. Some of the collected information helps us more efficiently respond to Customers, Users, website visitors or Academy users needs.

b. Processing Your Personal Data is necessary to set up an Account, process payment transactions and maintain Service.

c. Your data (including Personal Data) will not be sold, exchanged, transferred, or given to any other company for any reason, without Your previous consent. Please note that by accepting the Agreement you give Us consent for transferring your data to our authorized sub-processors. Such data shall be transferred and processed only for providing and maintaining the Service.

d. In the event of breaching the Agreement (such as sending SPAM or other prohibited content defined in the Terms of Service via the Service), we can reach the wrongdoer more efficiently. Additionally, Leadog reserves the right to suspend or cancel the Account that breached the Agreement without notification to the Customer and/or User. Other legal steps can be taken in case of breaching the Agreement.

e. Liability. In the event of breaching the Agreement Leadog shall demand the cessation of the breach of the Agreement and compensation for the damage caused by the breach of the Agreement to both Leadog and any third party who suffered from breaching the Agreement. Leadog can also bring an action to enjoin any such breach, as it would suffer irreparable harm in the event of such breach. Leadog shall have all remedies available at law or in equity. The party or individual that breached the agreement is obliged to remedy any material and immaterial damage resulting from the breach of the Agreement, both to Leadog and the third party that suffered as a consequence of the breach of the Agreement.

f. Indemnification. In the event of non-compliance with any of the provisions of the Agreement You, your personnel, affiliates shall defend, indemnify, and hold harmless Leadog and its directors, officers and personnel from and against any third-party claims, actions, applications, demands, complaints, damages, or liabilities (including reasonable legal fees and disbursements) arising from such non-compliance.

4. What does Leadog do with the collected information (including Personal Data)?

a. The information (including Personal Data) helps us provide as well as constantly improve and maintain the Website, the Blog and the Service for present and future visitors, Customers and Users.

b. It enables us to improve our customer service, as Your feedback and collected information about your activity in the Service and the Website helps us respond to Your requests faster and support Your needs.

c. Sending You periodic email updates (usually once a month) allows us to keep You updated once we release new functionality. The email address you provide us with will be used to send You onboarding information and Service updates. If at any time you would like to unsubscribe from receiving future emails with Service updates, we include an unsubscribe from this list link at the bottom of every message. We will send You communication and updates concerning Service delivery and maintenance whenever it is necessary.

d. Processing of information provided by You (including Personal Data) is necessary to deliver the Service and maintain its functionality (for example, email account connection to send messages from the Service, Prospect database management available through the Service).

e. We may share information with our partners and experts in case you get in touch with anyone belonging to our Expert Program (which connects experts who help our customers set up and use the Service) and/or Partner Program (that help us to market and promote our Service, generate leads).

5. Do we disclose any information (including Personal Data) to third parties?

We do not sell, trade, or otherwise transfer to third parties your Personal Data. This does not include trusted third parties (sub-processors) who assist us in operating our Website and Service, as long as those third parties are obliged to process such Personal Data in the same way we are obliged to process it. You will find the list of those companies along with the details of what data they process, and the processing purpose, in the section below.

We may also disclose your Personal Data when such disclosure is necessary to comply with the law, our internal policies, or to protect our or others rights or safety, as well as in the event of breaching the Agreement (among others sending spam and prohibited content).

Leadog may also transfer your Personal Data to institutions legally authorized to request and receive Personal Data on the basis of relevant legal provisions, in particular courts, police, prosecutor office, etc.

Non-personal information (such as the Device Internet Protocol (IP) address, browser type, the web page visited before or after You came to our website, the information you search for on our website, and interactions with the Service) may be used by us for marketing, advertising, statistic purposes and to track the general progress of efficiency of our Service.

6. How do we protect your information?

You can find more information in Safety & Security.